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PIM and DAM Team Training

PIM and DAM Team Training

Built for teams who need to own the system after go-live, with modules for end users, powerusers, IT admins and business managers, plus train-the-trainer formats.

PIM and DAM Team Training

For teams who need to own their PIM after go-live

Connect the technical setup with the way your catalog team works every day.

The Catalog Manager

Changing attributes, localized variants and data quality issues every week.

The Internal Dev Team

Engineers who need a deeper understanding of the PIM API and data model.

The Digital Merchandiser

You want faster launches for seasonal products.

The Data Governance Lead

You need completeness rules that hold across regions.

At a Glance

  • Best for: In-house teams running omnichannel catalogs, from one key role to a full department.
  • Engagement: A 2-week live cohort or a custom internal workshop, plus 30 days of follow-up.
  • Budget: Scoped per team and format.

What you get

Playbooks and training assets your team keeps using.

Hands-on Workshops

Sessions in your own PIM sandbox, on your real products.

Governance Playbooks

Step-by-step procedures for data entry, completeness and validation.

Developer Guides

API, data model and import good practices for your engineering team.

Skills Matrix

A simple grid to follow each person's progress over time.

Our Approach

Step by step, led by Yassine, the person you talk to from day one.

  1. 01

    Skill Gap Assessment

    A review of current workflows and daily friction points.

    02

    Curriculum Tailoring

    Training assets built on your PIM setup and product types.

    03

    Live Sessions

    Hands-on sessions focused on doing, not on theory.

    04

    Follow-up Support

    30 days of questions and answers by Slack or Teams after the sessions.

This is

  • Built on your own PIM setup, products and workflows.
  • Separate modules for end users, power users, IT admins and managers.
  • Exercises in your sandbox, on your real products.
  • Playbooks your team keeps using without outside help.

This is NOT

  • Generic recorded tutorials.
  • A reading of vendor documentation.
  • One lecture for every role.
  • A one-off session with no follow-up.

Why PIM and DAM Teams Struggle After Go-Live

A PIM or DAM system is only as good as the team running it. Many projects transfer the platform but not the knowledge: a short walkthrough in the week of go-live, then a busy team left alone with a new tool. Six months later, spreadsheets are back, data quality slips, and the governance rules designed during the project are no longer used.

That is a knowledge problem, not a software problem. The fix is an enablement program built on your actual data model, your team's roles and your governance rules.

On a PIM rollout for a watch and accessories retailer, Akeneo data modeling training was part of the project because business teams were new to PIM.

What the Programs Cover

Delivery Formats

Live workshops on site or remote, a two-week cohort, individual coaching for key roles, and train-the-trainer programs.

Platforms Covered

Akeneo, Contentserv, inRiver, Salsify, Bynder, Cloudinary and Censhare, plus custom programs for in-house PIM architectures.

On a luxury jewelry catalog, we trained merchandising teams in the US and regional teams in South Korea on roles, rights per locale and category, and translation workflows. Governance only works when the people using the PIM every day understand why each rule exists.

Describe your platform, your team and your go-live date, and we will scope the program in one call.

Frequently Asked Questions

Practical answers before we talk.

Can you build a training program for a system you didn’t implement?

What’s the minimum team size?

Proof from the field

US & South KoreaMerchandising and regional teams trained on governance for a luxury jewelry catalog.

4 rolesEnd users, power users, IT admins and business managers each get their own modules.

Not sure which service fits ?

Start with aDiscovery Call

Free. 30 minutes. You leave with a clear next step.

Book a discovery call