Community Management Internship at aGaming Publisher

Community Management Internship at a Gaming Publisher

About the project

Player communities in three languages

Before founding Doctor Project, in 2013, I did an internship in Germany at a European online gaming publisher, working with player communities in English, Turkish and French.

The Challenge

Players notice every mistake, in their own language

Online players report every bug, every translation mistake and every unclear rule, often within minutes and always in their own language. A small error in a text can turn into a long forum thread.

HOW WE FIX ISSUES

Forum moderation, QA testing and translation

I moderated forums, tested game content before release and translated between English, Turkish and French.

Translating for players taught me early that the same information has to be right in every language. A multilingual product catalog asks for exactly the same discipline.